services

COSTUMER CARE & CASHIERING SERVICES

Multi-channel costumer care, directly in the chosen countries: call center, web service, post office box, and much more, also in the name and on behalf of the client. Stitching to the local language and habits guarantees in all countries a higher quality of assistance. For all our customers, wherever they are, our reporting is homogeneous and clear. The reports, in the same format everywhere, are easy to understand allowing an immediate grasp on the information to be analyzed, regardless of where the various activities are carried out. Publishers, e-commerce operators, trade companies, banks, hotel chains: our service can be designed tailored to any customer’s needs, managing pre-paid orders paid through Banks, Postal Banks and Credit Cards Networks or “bill-me-later” orders with payment reminders.

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